Terms of service

Valid from the launch of the service at https://orbtown.com · Slovak version. If the versions differ, the Slovak version prevails.

1. Operator

Orbtown is operated by Názov firmy, sídlo, IČO (the "operator"). Contact: info@orbtown.com.

2. The service

Orbtown is an online catalogue of companies shown as a 3D planet. A company buys a plot and a building with the number of floors it chooses. Each building comes with a public company profile, also published in machine-readable form (structured data, an llms.txt file, an open API and an MCP server).

The service is for businesses only. When ordering, the customer confirms by ticking a box that it is acting in the course of its business and accepts these terms. We record the time of consent and the version of the terms with the order.

3. Price and payment

The building price is €5 per floor, including VAT if stated, paid once. The smallest order is one floor. In addition there is a monthly fee of €5 per plot regardless of the number of floors; the first month is part of the first payment and later months are charged automatically. Payment is by card or another method offered on the secure Stripe payment page. The operator neither processes nor stores card details. Stripe issues the payment document on the operator's behalf.

4. Building and website confirmation

After payment we send a confirmation link to the e-mail provided. The e-mail must be on the domain of the website the company gives. The building appears on the planet only after confirmation with the button on the page opened by that link. If the website is not confirmed within 14 days, we cancel the order, end the monthly fee and refund the payment.

5. What we guarantee and what we do not

We guarantee that the building and profile are published for as long as the monthly fee for the plot is paid, and that the profile data is available in machine-readable form. We do not guarantee that any search engine or AI assistant (for example ChatGPT, Claude, Perplexity, Gemini) will show or recommend the company. Their operators decide that. Building height has no effect on the order of data for AI.

A plot is only a position on a visual planet, not an address or any right to real estate. Leaderboards are for information and are ordered by the number of floors purchased; with equal floors, the earlier building ranks first.

6. Company data

The customer is responsible for the accuracy of the company's data, for having the right to use the stated name and website, and for the content not infringing the rights of third parties. The operator checks the format of the company ID and ownership of the website through an e-mail on its domain; it does not verify entries in a business register.

The customer grants the operator a free, non-exclusive licence to publish the profile data and texts and to make them available to third parties in machine-readable form with attribution, for the duration of the service.

The operator may hide or remove a profile that is misleading or unlawful, misuses another's brand, or whose website has been down for a long time. It notifies the customer of the decision by e-mail with reasons. No refund is given for removal due to breach of these terms.

7. Extra floors and alerts

A building can be raised at any time at the same price per floor. A customer who turns on alerts receives an e-mail on losing first place on the leaderboard of its country or trade, at most once every 12 hours. Alerts can be turned off at any time from a link in the e-mail.

The floors of all a company's projects add up and unlock profile features: from 3 floors translation into four languages, from 5 services and FAQ, from 10 monthly statistics by e-mail, from 20 inquiries from the profile, from 50 a quarterly refresh of AI-written texts. Texts are created by artificial intelligence from the public content of the company's website and may contain inaccuracies; the company can have them corrected. Building height does not affect the order of answers for AI. Statistics are indicative and we do not guarantee any number of visits or inquiries.

8. Refunds

The service is provided as soon as the website is confirmed. If the building has not yet been published, the customer may ask to cancel the order and receive a refund at info@orbtown.com. We also refund the payment if the building cannot be delivered. In all other cases amounts paid are not refunded.

9. Duration

A building stays on the planet for as long as the monthly fee for its plot is paid. The customer can cancel it at any time from a link in the e-mail; cancellation takes effect at the end of the paid month, and neither the paid month nor the one-off price for floors is refunded. If the fee cannot be collected after repeated attempts or is cancelled, the building and profile are hidden and the plot is held for 30 days, during which it can be renewed with all floors. After that the plot is released and the floors are lost. If the operator ends the service, it will announce this at least 3 months ahead on the website and by e-mail to companies that have an e-mail on record; the one-off price for floors is not refunded on termination.

10. Reporting illegal content

The single point of contact for users and authorities is info@orbtown.com; we communicate in Slovak and English. Anyone who considers the content of a profile illegal should send to this address a link to the profile, an explanation of why the content is illegal, their name and e-mail, and a statement that the information is given in good faith. We confirm receipt, assess the notice without undue delay and inform both the notifier and the company concerned of the outcome with reasons. No automated decision-making is used.

11. Liability

The operator is not liable for lost profit or indirect damage. The operator's total liability is limited to the amount the customer paid for the service. This limit does not apply to the extent the law does not permit it, or to damage caused intentionally.

12. Final provisions

These terms are governed by the law of the Slovak Republic, excluding the UN Convention on Contracts for the International Sale of Goods. Disputes are decided by the courts of the Slovak Republic with jurisdiction over the operator's registered office. The operator may change these terms; a change does not apply to the detriment of the customer for buildings already paid for.